Outage in Autodesk

Fusion

Resolved Minor
May 14, 2024 - Started 18 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating reports of customers experiencing an issue where they are unable to access their data after updating the Fusion client. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Fusion 360
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 05/14/2024 08:53PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 18 days ago - at 05/14/2024 08:31PM

We have identified the cause of the issue where customers are unable to access their data after updating the Fusion client. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 18 days ago - at 05/14/2024 07:15PM

We have identified the cause of the issue where customers are unable to access their data after updating the Fusion client. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 18 days ago - at 05/14/2024 06:08PM

We are continuing to investigate an issue where customers are unable to access their data after updating the Fusion client. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 18 days ago - at 05/14/2024 05:05PM

We are continuing to investigate an issue where customers are unable to access their data after updating the Fusion client. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 18 days ago - at 05/14/2024 04:08PM

We are investigating reports of customers experiencing an issue where they are unable to access their data after updating the Fusion client. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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