Outage in Broadvoice

Incident Alert: Investigating Issue co-l1-cloud2

Resolved Minor
April 05, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Details: We have become aware of a potential issue affecting co-l1-cloud2. Our team is currently investigating to determine the cause and scope of this issue. Further updates will be provided as more information becomes available. Initial Impact Assessment: Problems of slowness in web access, high load on servers and decrease of call quality. Actions Initiated: - Incident Response Team engaged - Initial diagnostics commenced
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/05/2024 05:04PM

Details:
Excessive memory load leading services to stall.

Status:
Services have been restarted and are stable.

INVESTIGATING about 2 months ago - at 04/05/2024 03:31PM

Details:
We have become aware of a potential issue affecting co-l1-cloud2. Our team is currently investigating to determine the cause and scope of this issue. Further updates will be provided as more information becomes available.

Initial Impact Assessment:
Problems of slowness in web access, high load on servers and decrease of call quality.

Actions Initiated:
- Incident Response Team engaged
- Initial diagnostics commenced

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