KYT Service Disruption - UI and API

This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or need any further assistance.

We will continue to monitor the situation for another 24 hours to ensure stability.

Please contact us at support@chainalysis.com if you have any questions or require further assistance.

Next update at 20:00 UTC on March 27th.

We have successfully pinpointed the root cause of this issue and promptly executed recovery measures. We will continue to monitor the situation for 24 hours to ensure stability.

To reiterate, KYT service has been completely restored. Transfers that returned 5xx errors during the disruption will need to be resubmitted. Otherwise, all transfers will be processed automatically.

Please contact us at support@chainalysis.com if you have any questions or require further assistance.

Next update at 22:00 UTC on March 26th.

KYT service for both the UI and API have been restored. We are continuing to investigate the cause of this disruption.

Transfers that returned 5xx errors during this period will need to be resubmitted. Otherwise, all transfers will be processed automatically, and no further action will be needed from our customers.

If you are still encountering any issues with KYT, please contact support@chainalysis.com for assistance.

Next update at 22:00 UTC.

We are investigating a service disruption impacting the KYT UI and API, both of which are currently unavailable. We will share more information when it becomes available.

Next update at 21:15 UTC.