Outage in Change Healthcare

Update: Assurance Reimbursement Management Performance Issue

Resolved Minor
May 10, 2024 - Started 22 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Assurance Reimbursement Management is experiencing an issue with intermittent performance. This may result in an inability to login. Optum is working to resolve this issue. We will notify you as soon as additional information becomes available. We apologize for any inconvenience. Action Required: None. REF 703701
Components affected
Change Healthcare Assurance Reimbursement Management
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 05/10/2024 05:36PM

This incident has been resolved.

IDENTIFIED 22 days ago - at 05/10/2024 05:08PM

The issue has been identified and a fix is being implemented. We will notify you as soon as additional information becomes available.

INVESTIGATING 22 days ago - at 05/10/2024 03:58PM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 05/10/2024 03:56PM

Assurance Reimbursement Management is experiencing an issue with intermittent performance. This may result in an inability to login.

Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.

We apologize for any inconvenience.

Action Required: None.

REF 703701

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