Outage in ChartHop

Severe Performance Degradation

Resolved Major
April 19, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We're experiencing intermittent but severe performance degradation across the platform.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/19/2024 07:44PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/19/2024 03:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/19/2024 03:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 04/19/2024 02:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 04/19/2024 01:54PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 04/19/2024 01:42PM

We're experiencing intermittent but severe performance degradation across the platform.

Latest ChartHop outages

Reports slow - about 1 month ago
Degraded performance - about 2 months ago

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