Outage in Cint

Cint Platform Issue: Access Respondent Experience

Resolved Minor
April 19, 2024 - Started about 1 month ago - Lasted 39 minutes
Official incident page

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Outage Details

We are investigating reports of errors in the Respondent Experience of the Access platform. Users of the components impacted may experience errors when navigating the respondent experience which may contribute to a decrease in conversion for active projects.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/19/2024 10:29PM

This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.

MONITORING about 1 month ago - at 04/19/2024 10:04PM

A fix has been implemented and we are monitoring the state of the impacted components. Once stability is confirmed we will consider this issue resolved.

INVESTIGATING about 1 month ago - at 04/19/2024 09:58PM

We are investigating reports of errors in the Respondent Experience of the Access platform. Users of the components impacted may experience errors when navigating the respondent experience which may contribute to a decrease in conversion for active projects.

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