Outage in Dialogue

Les appels à l'API Input Health échouent et ne mettent pas à jour le DME du patient // Input Health API calls are failing and are not updating patient EMR

Resolved Major
May 08, 2024 - Started 24 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Les appels à l'API "Input Health" reçoivent des erreurs de demande non autorisées de la part de la "Care Platform", les DME ne sont donc pas mis à jour. // Input Health API calls receive unauthorized request errors from Care Platform, therefore EMRs are not updated.
Components affected
Dialogue Care Platform
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/08/2024 03:05PM

This incident has been resolved.

INVESTIGATING 24 days ago - at 05/08/2024 01:28PM

Les appels à l'API "Input Health" reçoivent des erreurs de demande non autorisées de la part de la "Care Platform", les DME ne sont donc pas mis à jour.

//

Input Health API calls receive unauthorized request errors from Care Platform, therefore EMRs are not updated.

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