Outage in DonorPerfect

Insta-Charge Processing Unavailable

Resolved Minor
March 29, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We're currently investigating an issue that is causing an error when processing an Insta-Charge payment or adding/editing a payment method. We apologize for any inconvenience this might be causing you, and we are working hard to resolve the problem as quickly as possible. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/29/2023 04:29PM

This incident has been resolved. Thank you for being a DP user!

MONITORING about 1 year ago - at 03/29/2023 02:26PM

A fix has been implemented and we are monitoring the results. Thank you for your patience.

INVESTIGATING about 1 year ago - at 03/29/2023 01:37PM

We're currently investigating an issue that is causing an error when processing an Insta-Charge payment or adding/editing a payment method. We apologize for any inconvenience this might be causing you, and we are working hard to resolve the problem as quickly as possible. Thank you for your patience.

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