Outage in DrChrono
Unable to join telehealth video visit from the web
Resolved Minor
Need to monitor DrChrono outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DrChrono, and never miss an outage again.
Start Free Trial
Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The issue has been identified as stemming from a third party service our platform utilizes. We are reaching out to them in order to continue efforts to mitigate the problem. We will continue to post updates here as we have additional information.
We are currently investigating reports from our users that they are unable to join telehealth video visit calls from the DrChrono web application. As a workaround, video visits can be joined from the EHR iOS application. We will provide an update as soon as we have additional information.
Latest DrChrono outages
Easily monitor DrChrono and all your third-party status
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3173 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime