Outage in Expensya

Performance degradation

Resolved Major
April 02, 2024 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear users, We are currently experiencing slower than usual production due to a spike in usage. We have proactively informed you and are making sure that all activities returns to normal. Next update in 15 mins
Components affected
Expensya Mobile Application Expensya Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/02/2024 12:48PM

Dear Users,
This incident has been resolved.
Thank you for your patience.

MONITORING about 2 months ago - at 04/02/2024 11:07AM

Dear Users,
Response times are back to normal.
We are monitoring the results.

INVESTIGATING about 2 months ago - at 04/02/2024 09:59AM

Dears users,
Our technical team is actively investigating the ongoing issue causing slower than usual production due to a spike in usage.
We are committed to keeping you informed.
The next update will be provided in 15 minutes.

INVESTIGATING about 2 months ago - at 04/02/2024 09:38AM

Dears users,
Our technical team is actively investigating the ongoing issue causing slower than usual production due to a spike in usage.
We are committed to keeping you informed.
The next update will be provided in 15 minutes.

INVESTIGATING 2 months ago - at 04/02/2024 09:20AM

Dears users,
Our technical team is actively investigating the ongoing issue causing slower than usual production due to a spike in usage.
We are committed to keeping you informed.
The next update will be provided in 15 minutes.

INVESTIGATING 2 months ago - at 04/02/2024 08:50AM

Dears users,
Our technical team is actively investigating the ongoing issue causing slower than usual production due to a spike in usage.
We are committed to keeping you informed.
The next update will be provided in 15 minutes.

INVESTIGATING 2 months ago - at 04/02/2024 08:30AM

Dear users,
We are currently experiencing slower than usual production due to a spike in usage.
We have proactively informed you and are making sure that all activities returns to normal.
Next update in 15 mins

Latest Expensya outages

Performance degradation - 4 days ago
Performance degradation - 5 days ago
Performance degradation - about 2 months ago
Performance degradation - about 2 months ago
Access to Expensya web might not work for some users - about 2 months ago

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