INC163855 - Degradation to Form3 - UK Bacs

The issue affecting the Form3 - UK Bacs service has been resolved.

We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.

Further details will be provided in the postmortem in due course.

A fix has been implemented by a 3rd Party Provider and we are in a period of monitoring.

Impacted customers should now see that normal processing has resumed on the Form3 - UK Bacs service.

We will provide an update on resolution in due course.

A 3rd Party Provider (external to Form3) have identified an issue and are working on a fix.

Customers may experience a delay in receiving output files until the fix is in place.

We will post an update at 03:30 BST unless there is further information to share before this time

Form3 are investigating a performance degradation to the Form3 - UK service.

We are working with a 3rd Party Provider (external to the Form3 service) to resolve the issue as quickly as possible.

We will post an update at 03:30 BST unless there is further information to share before this time.