Outage in Genetec Cloud Products
Synergis SaaS Access Control units going offline intermittently
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
No other units going offline unexpectedly has occurred since 12:30pm UTC. The issue with our cloud infrastructure is resolved and we are now closing the incident.
We are currently investigating the cause of Access Control units going offline for periods of ~10min on and off since 11:15am UTC today.
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