Outage in Georgia Tech IT

MI INC0295626 ServiceNow login issues

Resolved Minor
November 20, 2023 - Started 6 months ago - Lasted about 10 hours

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Outage Details

There is an ongoing service issue with ServiceNow SSO logins and the Service Catalog. A workaround has been put in place, which allows existing ServiceNow users to log in as usual. Someone who has never logged in to ServiceNow will be unable to log in. We are actively working to address the root cause and to resolve the entire issue.
Latest Updates ( sorted recent to last )
6 months ago - at 11/20/2023 06:49AM

There is an ongoing service issue with ServiceNow SSO logins and the Service Catalog. A workaround has been put in place, which allows existing ServiceNow users to log in as usual. Someone who has never logged in to ServiceNow will be unable to log in. We are actively working to address the root cause and to resolve the entire issue.

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