Outage in Helpjuice

Service outage

Resolved Minor
September 19, 2022 - Started over 1 year ago
Official incident page

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Outage Details

Our Hosting Infrastructure provider, Heroku.com had a hardware failure on one of our follower databases, we proceeded by switching to the backup database until the issue is resolved. We can confirm that no data has been lost. The outage lasted about 5 minutes.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/19/2022 08:32PM

Our Hosting Infrastructure provider, Heroku.com had a hardware failure on one of our follower databases, we proceeded by switching to the backup database until the issue is resolved.
We can confirm that no data has been lost.

The outage lasted about 5 minutes.

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