Outage in Helpwise
High error rate in outgoing emails for customers using Helpwise as Outgoing settings
Resolved Minor
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Outage Details
Components affected
Helpwise Outgoing Email DeliveryLatest Updates ( sorted recent to last )
We're not seeing errors as of now.
We're monitoring our systems closely to minimize any possible impact
Our team has identified that our email service provider Mailgun is having issues - https://status.mailgun.com/incidents/99rdnl8bd0c5. Customers using Helpwise to send their emails might face delays in delivering those emails. Email notifications might also get delayed.
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