Outage in HotDoc
PDF Download Error
Resolved Minor
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Outage Details
Components affected
HotDoc DashboardLatest Updates ( sorted recent to last )
This incident has been resolved.
We experienced an issue with PDF downloads across HotDoc services from 11pm on 30/4/24 until 8:45am on 1/5/24. This affected Recall letter downloads and Forms and Bulk billing consent PDFs being written back to your clinical software.
We have put a resolution in place and all failed PDF generation is being retried.
We are experiencing an issue with PDF downloads across HotDoc services. This affects Recall letter downloads and Forms and Bulk billing consent PDFs written back to your clinical software.
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