Outage in Kaseya

Service disruption on Kaseya Store for KaseyaOne customers

Resolved Major
January 30, 2024 - Started 4 months ago - Lasted about 1 hour

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Outage Details

We are facing a technical issue with the Kaseya Store Portal (http://myportal.kaseya.com) due to the Netsuite Outage (https://status.netsuite.com/incidents/g53688pbl9hl).

Users attempting to log in through the KaseyaOne Portal Single Sign-On to access a product that requires authentication via the Kaseya Store Portal (http://myportal.kaseya.com) might experience an error.

The Netsuite team is actively addressing these issues, while we are closely monitoring the situation.

We regret any inconvenience this situation may have caused.

Kaseya Cloud Operations Team
Components affected
Kaseya One
Latest Updates ( sorted recent to last )
4 months ago - at 01/30/2024 04:09PM

We are facing a technical issue with the Kaseya Store Portal (http://myportal.kaseya.com) due to the Netsuite Outage (https://status.netsuite.com/incidents/g53688pbl9hl).

Users attempting to log in through the KaseyaOne Portal Single Sign-On to access a product that requires authentication via the Kaseya Store Portal (http://myportal.kaseya.com) might experience an error.

The Netsuite team is actively addressing these issues, while we are closely monitoring the situation.

We regret any inconvenience this situation may have caused.

Kaseya Cloud Operations Team

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