Outage in Kenna Security

Connector runs fails in US-1

Resolved Major
May 10, 2024 - Started 22 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating a performance degradation affecting connector runs. Some customers have seen delays in connector runs due to a backlog in the queue. We are currently implementing some fixes to speed up the queues. Thank you for your patience as we resolve this issue.
Components affected
Kenna Security Connector Runs
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 05/10/2024 12:53AM

Issue has been resolved, connector runs for US-1 are now processing

INVESTIGATING 22 days ago - at 05/10/2024 12:00AM

We are currently investigating a performance degradation affecting connector runs. Some customers have seen delays in connector runs due to a backlog in the queue. We are currently implementing some fixes to speed up the queues. Thank you for your patience as we resolve this issue.

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