Outage in Kong

Connection and configuration reconciliation is degraded for some customer control planes.

Resolved Minor
February 28, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Around 3:27 UTC connection and configuration reconciliation issues have been identified on customer control planes. This may result in reconnections of customer data planes and will have no impact on data plane proxy.
Components affected
Kong Konnect Cloud
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/28/2024 05:40PM

This incident has been resolved.

MONITORING 3 months ago - at 02/28/2024 04:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/28/2024 04:08PM

We have identified the issue and are implementing fix for the potential reconnection issues that would be listed in data plane logs for customers.

INVESTIGATING 3 months ago - at 02/28/2024 03:45PM

Around 3:27 UTC connection and configuration reconciliation issues have been identified on customer control planes. This may result in reconnections of customer data planes and will have no impact on data plane proxy.

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