Outage in Loop Returns

Seko Label Generation Failures

Resolved Minor
March 15, 2024 - Started 3 months ago - Lasted about 11 hours

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Outage Details

We're reporting Seko label generation failures from our upstream service. We are following the issue and will investigate a remediation once that issue has been resolved.
Components affected
Loop Returns Returns Portal
Latest Updates ( sorted recent to last )
3 months ago - at 03/15/2024 02:38PM

We're reporting Seko label generation failures from our upstream service. We are following the issue and will investigate a remediation once that issue has been resolved.

3 months ago - at 03/15/2024 10:57PM

We're now seeing the errors dropping off and labels generating for Seko. We're continuing to monitor the issue and will begin work to generate labels where we're able.

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