Outage in LoopUp
Cloud Telephony - Vietnam - Domestic Outbound Calls
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Outage Details
Components affected
LoopUp Asia-PacificLatest Updates ( sorted recent to last )
We are pleased to inform you that a fix has been implemented for the Cloud Telephony service in Vietnam.
We are currently monitoring the results, and initial tests indicate that calls to mobile numbers and external forwards are now connecting successfully.
Please let us know if you encounter any further issues. Our Support Team is available 24/7 at support@loopup.com.
We have identified an issue with our Cloud Telephony service in Vietnam. Initial tests indicate that calls to local mobile numbers are failing. Additionally, Microsoft Teams calls that are forwarded externally to local numbers may also be affected.
Local landline and international numbers are not impacted by this issue. Our team is actively investigating with the downstream carriers and working towards a resolution as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience. For further updates or assistance, please contact our 24/7 Support Team at support@loopup.com.
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