Outage in MessageBird

Emails forwarded with an attachment from an iPhone email client are not rendering the body content

Resolved Minor
October 27, 2023 - Started 7 months ago - Lasted about 2 hours
Official incident page

Need to monitor MessageBird outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including MessageBird, and never miss an outage again.
Start Free Trial

Outage Details

Our engineering team is actively addressing this issue, which impacts customers utilising our Inbox product on the Connectivity platform and Support Customers on the Engagement platform. Please note that this issue is specific to emails forwarded from an iPhone email client.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/27/2023 01:28PM

We apologise for the inconvenience caused during the incident. Our engineers have confirmed that the issue is resolved.

IDENTIFIED 7 months ago - at 10/27/2023 12:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 10/27/2023 12:00PM

Our engineering team is actively addressing this issue, which impacts customers utilising our Inbox product on the Connectivity platform and Support Customers on the Engagement platform. Please note that this issue is specific to emails forwarded from an iPhone email client.

Easily monitor MessageBird and all your third-party status

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3173 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime