Outage in Monta
Increased failed charges
Resolved Minor
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Outage Details
Components affected
Monta OCPPLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have noticed that the number of failed charges seems to be progressively decreasing, and we are continuing to investigate the issue.
In the meantime, we suggest trying a potential workaround - scheduling a charge.
To do this, you can refer to our guide on how to start a scheduled charge on home chargers. You can find the guide at https://monta.com/uk/help-center/charge-now-at-home/#heading-2.
Thank you for your patience!
We are currently seeing a higher than usual amount of failed charges on our system, and the team is currently investigating the issue.
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