Outage in Natterbox
US Call connectivity degradation
Resolved Major
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Outage Details
We are investigating the cause and will update you shortly.
Components affected
Natterbox for Salesforce Natterbox Freedom for Salesforce (CTI) Natterbox Contact Centre (Salesforce routing and reporting) Natterbox SIP TrunkingLatest Updates ( sorted recent to last )
Calls in the US region may have dropped. If you are still experiencing issues then please restart your CTI and webphone.
We are investigating the cause and will update you shortly.
The service has been functioning as expected since the initial notification and we are continuing to monitor.
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