Outage in OpenAI / ChatGPT

Elevated errors on ChatGPT

Resolved Major
May 09, 2024 - Started 23 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating elevated error rates on ChatGPT.
Components affected
OpenAI / ChatGPT chat.openai.com
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/09/2024 06:31PM

Between 9:50am and 10:45am PDT, we saw elevated error rates when attempting to use ChatGPT. Error rates have returned to normal and this incident is now resolved.

MONITORING 23 days ago - at 05/09/2024 06:02PM

We have deployed a fix for this issue, and customers should no longer be receiving any errors. We will be monitoring the fix to ensure elevated error rates do not return.

IDENTIFIED 23 days ago - at 05/09/2024 05:30PM

We have identified the core issue and are currently in the process of implementing a fix.

INVESTIGATING 23 days ago - at 05/09/2024 05:21PM

We are continuing to investigate this issue.

INVESTIGATING 23 days ago - at 05/09/2024 05:21PM

We are currently investigating elevated error rates on ChatGPT.

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