Outage in OpenText

OpenText Alloy North America may experience degradation or processing delays

Resolved Minor
April 29, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

OpenText Alloy North America may experience degradation in service or processing delays. Document backlogs exist and are currently being processed. Teams are currently assembled and troubleshooting the issue. We appreciate your patience. Tracking Number: IM3464707
Components affected
OpenText Alloy NA
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/29/2024 09:07AM

OpenText Alloy North America were experiencing service degradation and message processing delays. Alloy US customers were experiencing isolated transaction failures. Backlogs have been cleared. Current traffic is processing as normal. The issue is now resolved. We appreciate your patience.

MONITORING about 1 month ago - at 04/29/2024 06:53AM

OpenText Alloy North America were experiencing service degradation and message processing delays. Alloy US customers were experiencing isolated transaction failures. Document backlogs exist and are currently being processed.

Tracking Number: IM3464707

INVESTIGATING about 1 month ago - at 04/29/2024 05:42AM

OpenText Alloy North America may experience degradation in service or processing delays. Document backlogs exist and are currently being processed. Alloy US customers may experience isolated transaction failures. OpenText technical teams are assessing these failures and will re-process any impacted transactions once the incident is resolved. Teams are currently assembled and troubleshooting the issue. We appreciate your patience.

Tracking Number: IM3464707

INVESTIGATING about 1 month ago - at 04/29/2024 04:29AM

OpenText Alloy North America may experience degradation in service or processing delays. Document backlogs exist and are currently being processed. Alloy US customers may experience isolated transaction failures. OpenText technical teams are assessing these failures and will re-process any impacted transactions once the incident is resolved. Teams are currently assembled and troubleshooting the issue. We appreciate your patience.

Tracking Number: IM3464707

INVESTIGATING about 1 month ago - at 04/29/2024 03:39AM

OpenText Alloy North America may experience degradation in service or processing delays. Document backlogs exist and are currently being processed. Teams are currently assembled and troubleshooting the issue. We appreciate your patience.

Tracking Number: IM3464707

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