Outage in Orderful

Degraded Performance on Legacy Trading Partner Communication Services

Resolved Minor
February 29, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The issue has been identified. It is limited to relationships done with trading partners using our legacy AS2 and FTP communication channels. It is resulting in delayed delivery to certain trading partners.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/01/2024 02:10AM

This incident has been resolved.

MONITORING 3 months ago - at 02/29/2024 11:34PM

All services are back to normal. We're continuing to monitor out of diligence.

MONITORING 3 months ago - at 02/29/2024 11:19PM

A resolution is in place and approximately 75% of the backlog has been processed. We are continuing to monitor closely.

IDENTIFIED 3 months ago - at 02/29/2024 11:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 02/29/2024 11:02PM

The issue has been identified. It is limited to relationships done with trading partners using our legacy AS2 and FTP communication channels. It is resulting in delayed delivery to certain trading partners.

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