Outage in Outreach

Users unable to complete a Bulk Import

Resolved Minor
May 13, 2024 - Started 19 days ago - Lasted 19 minutes
Official incident page

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Outage Details

Some users are unable to complete a Bulk Import because they are unable to see or select fields when importing. Engineering is currently investigating. We'll post another update within the next half hour.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/13/2024 07:24PM

This issue has been resolved. All users should now be able to import successfully.

IDENTIFIED 19 days ago - at 05/13/2024 07:16PM

Engineering has identified a root cause and is currently in the process of rolling back the update they believe is responsible for the issue. We'll post another update within the next half hour.

IDENTIFIED 19 days ago - at 05/13/2024 07:06PM

Some users are unable to complete a Bulk Import because they are unable to see or select fields when importing. Engineering is currently investigating. We'll post another update within the next half hour.

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