Outage in Paperspace

Service Disruption: NY2 Users may experience issues interacting with Gradient and CORE.

Resolved Major
May 10, 2024 - Started 22 days ago - Lasted 3 days
Official incident page

IsDown continuously monitors the Paperspace status page and multiple sources to provide up-to-date information. Check back with us for the latest Paperspace uptime status.

Outage Details

Our engineers are investigating an issue where users may not be able to interact with Gradient Notebooks. We apologize for the inconvenience caused.
Components affected
Paperspace Gradient Managed Service Paperspace CORE Region: US (NY2)
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/13/2024 06:28PM

This incident has been resolved.

MONITORING 19 days ago - at 05/13/2024 05:05AM

We are monitoring the situation. Some users may experience issues with Gradient and Free instances continue to run at a lower capacity. We apologize for the inconvenience.

MONITORING 21 days ago - at 05/11/2024 08:46AM

We continue to keep an eye on the situation. Gradient Free instances are currently running at a lower capacity. We apologize for the inconvenience.

MONITORING 21 days ago - at 05/11/2024 06:33AM

We continue to monitor the situation. Users may encounter issues starting Free Gradient instances. We apologize for the inconvenience.

MONITORING 21 days ago - at 05/11/2024 12:54AM

We've implemented a fix and are monitoring the results.

IDENTIFIED 22 days ago - at 05/10/2024 09:14PM

Our engineers have identified and working on a fix for GRADIENT. We apologize for the inconvenience caused.

IDENTIFIED 22 days ago - at 05/10/2024 05:19PM

We have implemented a fix for CORE and continue to investigate GRADIENT. We apologize for the inconvenience caused.

IDENTIFIED 22 days ago - at 05/10/2024 02:05PM

We are continuing to work on a fix for this issue.

IDENTIFIED 22 days ago - at 05/10/2024 12:51PM

Our engineers are still working on resolving this issue. We appreciate your patience and apologize for the inconvenience.

INVESTIGATING 22 days ago - at 05/10/2024 09:20AM

Our engineers continue investigating the issue. We apologize for the inconvenience caused.

INVESTIGATING 22 days ago - at 05/10/2024 07:42AM

Our engineers are investigating an issue where users may not be able to interact with Gradient Notebooks. We apologize for the inconvenience caused.

Latest Paperspace outages

Service Disruption Identified: Some users may experience difficulties accessing their CORE Virtual Machines in the AMS1 Region. - 1 day ago
Service Disruption Identified: Users may experience issues with CORE Virtual Machines in the AMS Region. - 2 days ago
Core and Gradient performance degraded on NY2 - 4 days ago
Service Disruption - 18 days ago
Service Disruption: Some API operations may not work as expected. - 24 days ago

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