Outage in Pleo

Temporary downtime of 3DS authentication

Resolved Minor
March 28, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Our partner has encountered an issue with the 3DS authentication flow, some of the cardholders are not able to complete the authentication successfully. They have identified the root cause and working on the fix. We will let you know as soon as the issue is resolved. We apologies for the inconvenience and thank you for your understanding.
Components affected
Pleo Card
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/28/2023 09:28AM

Our partner informed us the issue reported is now fixed, 3DS authentication is again fully operational.

We apologize for the inconvenience!

IDENTIFIED about 1 year ago - at 03/28/2023 08:36AM

Our partner has encountered an issue with the 3DS authentication flow, some of the cardholders are not able to complete the authentication successfully. They have identified the root cause and working on the fix. We will let you know as soon as the issue is resolved.

We apologies for the inconvenience and thank you for your understanding.

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