Outage in Prisma by Palo Alto

Prisma Access Unaffected by Device Certificate Expiration; Check Certificate Expiration for Next-Generation Firewalls Used in Prisma Access Deployments

Major
December 26, 2023 - Started 5 months ago
Official incident page

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Outage Details

As part of PAN-OS Root and Default Certificate Expiration on December 31, 2023, the Prisma Access security processing nodes are not affected by the device certificate expiration. However, customers peering with Palo Alto firewall's that are not renewed may face disruptions. Ensure your Palo Alto firewall is updated promptly to maintain seamless connectivity and security. Please follow the guidelines provided in the below advisory: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008Vp5CAE
Components affected
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Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 12/26/2023 03:46AM

As part of PAN-OS Root and Default Certificate Expiration on December 31, 2023, the Prisma Access security processing nodes are not affected by the device certificate expiration. However, customers peering with Palo Alto firewall's that are not renewed may face disruptions. Ensure your Palo Alto firewall is updated promptly to maintain seamless connectivity and security. Please follow the guidelines provided in the below advisory:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008Vp5CAE

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