Inbound email processing issue

We have added additional handling for when our up-stream email service fails, to ensure the issue will not recur. All emails that could be re-processed have been done at this point.

We're continuing the work to reprocess emails that initially did not process.

We have tested and deployed the fix for the issue, and are now focussing on processing emails that had previously failed. We do not anticipate any loss of data or emails.

We have identified the root cause for the issue, and we are currently remedying the cause.

We are still investigating this issue.

We are investigating an issue where inbound emails are not being processed as expected