Outage in Retreaver

Carrier outage

Resolved Minor
January 04, 2023 - Started over 1 year ago - Lasted about 13 hours
Official incident page

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Outage Details

We are monitoring a situation at Telnyx, where there is a partial outage affecting some numbers on Retreaver. We switched our numbers to move away from the affected site and are seeing some recovery. We will provide more details shortly.
Components affected
Retreaver Call Handling
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/04/2023 06:47PM

This issue has been resolved. At approximately 1:09 pm EST our alerting systems informed us of an issue with an inbound carrier. At 1:12 pm we determined the cause and implemented the change away from the Telnyx Chicago site, where they were experiencing an audio degradation issue causing calls to drop. Please see the Telnyx issue for more information.

MONITORING over 1 year ago - at 01/04/2023 06:21PM

We are monitoring a situation at Telnyx, where there is a partial outage affecting some numbers on Retreaver. We switched our numbers to move away from the affected site and are seeing some recovery. We will provide more details shortly.

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