Outage in Revenera System Dashboard

FlexNet Operations Cloud LLM Issues in Production

Resolved Minor
May 13, 2024 - Started 19 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing issues accessing the FlexNet Operations Cloud LLM application in the Production environment. Our teams are actively investigating the issue. This may impact FlexNet Operations ALM customers using the Electronic Software Delivery functionality. Customers may see intermittent issues while uploading file images and accessing downloads.
Components affected
Revenera System Dashboard FlexNet Operations ALM Producer Portal Revenera System Dashboard FlexNet Operations LLM Production End User Portal Revenera System Dashboard FlexNet Operations LLM Production Producer Portal Revenera System Dashboard FlexNet Operations ALM End User Portal
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/13/2024 06:13PM

This incident has been resolved.

MONITORING 19 days ago - at 05/13/2024 03:35PM

A fix has been identified and implemented. We are monitoring the applications. FlexNet Operations Cloud LLM and Electronic Software Delivery functionality is now operational.

INVESTIGATING 19 days ago - at 05/13/2024 03:19PM

We are currently experiencing issues accessing the FlexNet Operations Cloud LLM application in the Production environment. Our teams are actively investigating the issue.
This may impact FlexNet Operations ALM customers using the Electronic Software Delivery functionality. Customers may see intermittent issues while uploading file images and accessing downloads.

Latest Revenera System Dashboard outages

FlexNet Operations ALM UAT - intermittent issues accessing ESD functionality from the Producer Portal - 10 days ago
Software Delivery (ESD) File Upload Issues in FlexNet Operations ALM / LLM UAT Environments - 19 days ago
FlexNet Operations Cloud LLM Issues in UAT - 19 days ago
Outage Affecting FlexNet Operations LLM, Software Delivery (ESD), Reporter in Revenera Data Center Production Environment - 25 days ago
FlexNet Operations UAT Reporter and Data Warehouse - Outage - about 1 month ago

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