Outage in Sendcloud
Issue with total order weight in Incoming orders view
Resolved Minor
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Outage Details
Components affected
Sendcloud PanelLatest Updates ( sorted recent to last )
This issue has been resolved.
A fix has been implemented, and we are monitoring the results.
The issue has been identified and a fix is being implemented
We are currently investigating the issue.
Total order weight doesn't match sum of Item weights, leading to Errors in incoming order view.
As a workaround orders can be created currently by editing the order and adjusting the total order weight, or alternatively setting a weight via shipping rules.
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