Outage in ShipHero

Dashboard & Shipping can't authenticate

Resolved Minor
May 03, 2024 - Started 29 days ago - Lasted 18 minutes
Official incident page

Need to monitor ShipHero outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ShipHero, and never miss an outage again.
Start Free Trial

Outage Details

Several systems are impacted, we believe it's related to our authentication systems and are working with our provider to bring things back up.
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 05/03/2024 08:33PM

This incident has been resolved.

MONITORING 29 days ago - at 05/03/2024 08:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 29 days ago - at 05/03/2024 08:19PM

We've isolated the issue, it's recovering, most new log ins should succeed.

INVESTIGATING 29 days ago - at 05/03/2024 08:15PM

Several systems are impacted, we believe it's related to our authentication systems and are working with our provider to bring things back up.

Latest ShipHero outages

Shippo is down - 3 months ago

Easily monitor ShipHero and all your third-party status

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3173 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime