Outage in Teamwork

Intermittent Login Issues - US and EU regions

Resolved Minor
May 13, 2024 - Started 19 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We're investigating reports of intermittent login issues in our EU and US regions. Our engineering team are working to identify the root cause. Further updates to follow.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/13/2024 04:01PM

Earlier our engineering team deployed a number of counter measures to combat increased levels of malicious traffic to our login endpoints. These measures have restored normal service. Our SRE team continue to monitor traffic patterns and service levels as a priority.

MONITORING 19 days ago - at 05/13/2024 01:57PM

Our engineering team have deployed measures to address increased volumes of malicious traffic to login endpoints. We're continue to monitor system performance.

INVESTIGATING 19 days ago - at 05/13/2024 12:17PM

We're investigating reports of intermittent login issues in our EU and US regions. Our engineering team are working to identify the root cause. Further updates to follow.

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