Outage in Ticket Tool

Ticket Tool Interaction Failed

Resolved Major
May 11, 2023 - Started about 1 year ago
Official incident page

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Outage Details

We're looking into the reports the bot is having a high number of Interaction failures when creating tickets.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/12/2023 01:59AM

While this isn't fully fixed we have located part of the cause and released a small fix to the issue while we continue to locate the overall issue.

INVESTIGATING about 1 year ago - at 05/11/2023 11:13PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 05/11/2023 05:32PM

We're looking into the reports the bot is having a high number of Interaction failures when creating tickets.

Latest Ticket Tool outages

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