Outage in UKG

[EU] Document Manager and People Assist are unavailable // Document Manager et People Assist sont indisponibles

Resolved Major
May 16, 2024 - Started 16 days ago - Lasted about 1 hour
Official incident page

Need to monitor UKG outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UKG, and never miss an outage again.
Start Free Trial

Outage Details

An incident is currently affecting our Document Manager and People Assist applications for customers hosted in Europe. Our teams are currently working to resolve the problem as quickly as possible. // Un incident est actuellement en cours sur nos applications Document Manager et People Assist pour nos clients hébergés en Europe. Nos équipes sont en cours d'intervention pour résoudre ce problème au plus vite.
Components affected
UKG Document Manager Core UKG Digital Process Manager UKG Knowledge Base UKG Smart Document Generation UKG Request Manager
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 05/16/2024 12:30PM

The cause of the incident has been detected and fixed. We apologize for any inconvenience caused.

//

La cause de l'incident a été détectée et corrigée. Nous vous prions de nous excuser pour la gêne occasionnée.

INVESTIGATING 16 days ago - at 05/16/2024 11:34AM

An incident is currently affecting our Document Manager and People Assist applications for customers hosted in Europe. Our teams are currently working to resolve the problem as quickly as possible.

//

Un incident est actuellement en cours sur nos applications Document Manager et People Assist pour nos clients hébergés en Europe. Nos équipes sont en cours d'intervention pour résoudre ce problème au plus vite.

Latest UKG outages

[Prod-ATL] - Degraded performance is seen on the Document Manager platform // [Prod-ATL] - Des performances dégradées sont observées sur la plate-forme Document Manager - 3 days ago
[EU] Incident on document upload and download // Incident sur le téléchargement et l'envoi de documents - 3 days ago
[Staging EU] Incident on the People Assist application // Incident sur l'application People Assist - 4 days ago
[PROD-US, EU, Tor] Advanced Analytics Looker is currently down for Prod US, EU and TOR environments // Les analyses avancées affectant Statistics et Looker sont actuellement indisponibles pour les environnements de prod US, EU et TOR. - 19 days ago
[US - Prod-ATL] Document Manager and People Assist is currently unavailable // Document Manager et People Assist n'est pas disponible actuellement - 22 days ago

Monitoring cloud vendor status shouldn't be hard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3173 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE