Outage in UserTesting

Issues accessing the UserTesting platform

Resolved Major
May 13, 2024 - Started 19 days ago - Lasted 19 minutes
Official incident page

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Outage Details

We are receiving reports of users having issues accessing the platform. We are investigating and will hopefully restore service as soon as possible. Thanks!
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/13/2024 09:58AM

The incident has been resolved, and the application is now back accessible. Apologies for the inconvenience!

IDENTIFIED 19 days ago - at 05/13/2024 09:54AM

We have identified the issue and are working to restore the access. Thank you for your patience.

INVESTIGATING 19 days ago - at 05/13/2024 09:43AM

We are receiving reports of users having issues accessing the platform. We are investigating and will hopefully restore service as soon as possible. Thanks!

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