Outage in Versapay

Connectivity Issues with ERP Connector for NetSuite

Resolved Minor
March 14, 2024 - Started 3 months ago
Official incident page

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Outage Details

We have identified an operational issue with the NetSuite Connector that is impacting some clients. Our engineering team has identified the root cause and is in the process of restoring service today. If you are impacted by this issue, the connector will not sync any data until service is restored. Once restored, the data syncing will resume and no data will be lost.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/15/2024 02:38PM

The connectivity Issues with ERP Connector for NetSuite has been resolved.

We apologize for any inconvenience this has caused. If you have any questions, please contact support@versapay.com.

MONITORING 3 months ago - at 03/15/2024 12:58AM

We've deployed a fix that resolves the operational issue with the NetSuite Connector that was impacting some clients. Connectors should now sync without any issue. Our teams are closely monitoring to ensure no recurrence of the issue. We'll provide an update as soon as more information becomes available.

IDENTIFIED 3 months ago - at 03/14/2024 11:11PM

We have identified an operational issue with the NetSuite Connector that is impacting some clients. Our engineering team has identified the root cause and is in the process of restoring service today. If you are impacted by this issue, the connector will not sync any data until service is restored. Once restored, the data syncing will resume and no data will be lost.

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