Connectivity Issues

This incident has been resolved.

A fix has been implemented and we are monitoring the results. Most Hubs are back online.

A fix has been implemented and we are monitoring the results. Most Hubs are back online.

A fix has been implemented and we are monitoring the results. Most Hubs are back online.

We have applied a solution to resolve connectivity and we will have the services up soon. Wink Hubs will begin reconnecting in phases. We will update you all again shortly.

Progress is ongoing and we are still working toward a resolution to get all systems online. We will update this page as new information becomes available.

We have identified the issue and are implementing a fix.

We have identified the issue and are working on implementing a fix. We are still encouraging our users to refrain from unplugging their Wink Hubs as Local Control is not affected.

We are continuing to investigate an issue controlling devices connected to Wink.

Local Control of the Wink Hub is not affected and we encourage users to remain logged-in to their Wink Account. Please refrain from unplugging your Wink Hubs while we work to fix this issue.

We are continuing to investigate this issue.

We are currently investigating an issue controlling devices connected to Wink.

Local Control of the Wink Hub is not affected and we encourage users to remain logged-in to their Wink Account. Please refrain from unplugging your Wink Hubs while we work to fix this issue.

We are currently investigating an issue with Alexa control and app activity