INC0376721 - Multiple Sites - Circuit Outage

Greetings,

The NOC will be resolving our case. If you are still experiencing a service event/outage, please let us know.

Thank you,

Greetings,

The NOC will be resolving our case. If you are still experiencing a service event/outage, please let us know.

Thank you,

Services should be fully restored at this time, the NOC is still working with our partners to ensure all repairs are finalized and technicians are fully hands-off.

Services should be fully restored at this time, the NOC is still working with our partners to ensure all repairs are finalized and technicians are fully hands-off.

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Services should be fully restored at this time, the NOC is still working with our partners to ensure all repairs are finalized and technicians are fully hands-off.

Splice work continues. You may see your circuit restore but it may not remain up while work is ongoing. We will advise once work has been completed.

Fiber repairs are still ongoing at this time. It was found that there are two distinct damaged locations causing delays in repairs. We will continue to supply you updates on the status of repairs as they become available.

Greetings,

Fiber teams continue to isolate and repair the damage. No ETR is available at this time.

Thank you

Our partner provider has notified us that crews are on site attempting to locate the damaged fiber. An estimated time of repair has not been given for this outage.

We will continue to provider updates as they are received.

Thank you,
WiscNet NOC
608-442-6761, To reach the NOC, option 1

Our partner provider has identified the issue as a fiber cut. No other information is available at this time. An estimated time of repair has not been determined.

We will continue to provider updates as they are received.

We have engaged the provider, who confirmed they are aware of and investigating an outage impacting multiple other customers as well. We will be following up with them for updates on their findings.