SMS Partner Issue - Text Messaging Functionality Impacted 8/17/23

Text messaging reliability issues were resolved by our SMS partner and have remained stable overnight.

Text messaging reliability has improved and we're seeing messages delivered as expected but some text messaging capabilities in the Wisely Host Application may still see intermittent issues.

https://status.twilio.com/

We will continue to monitor their status page and will share another update to this page in 12 hours

Our text messaging partner has identified what caused the disruption in services which impacted the reliability of their SMS messaging. This issue may still be impacting some text messaging functionality in the Wisely Host Application.

https://status.twilio.com/

We will share additional updates from their Status Page as they become available.

Our text messaging partner is still investigating a disruption in services which is impacting the reliability of their SMS messaging. This issue is impacting some text messaging functionality in the Wisely Host Application.

https://status.twilio.com/

We will share additional updates from their Status Page as they become available.

Our text messaging partner is experiencing a disruption in services which is impacting the reliability of SMS messaging in the Wisely Host Application.

https://status.twilio.com/

We are working with our partner to identify the cause of the issue and will provide updates as they become available.