Outage in Zenfolio

Collections appearing as empty

Resolved Minor
May 08, 2024 - Started 24 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently investigating an issue where the Collection tabs in galleries are not correctly showing the images assigned to that collection. This does not affect the main All Photos collection folder—only the sub-collections within the gallery.
Components affected
Zenfolio Websites
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/08/2024 11:23AM

The issue with Collection tabs in galleries not displaying the assigned images has been resolved by our engineers. We appreciate your patience as we worked to resolve this.

INVESTIGATING 24 days ago - at 05/08/2024 12:01AM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 05/08/2024 12:00AM

We are currently investigating an issue where the Collection tabs in galleries are not correctly showing the images assigned to that collection. This does not affect the main All Photos collection folder—only the sub-collections within the gallery.

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