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Airship

Airship Status
Official status page

All Systems Operational
05/11
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Latest Incidents

Resolved Named User association delayed by an hour or more

We have identified an issue that is resulting in Named user association delays greater than one hour. Our engineers are actively working on resolving this issue. If you have any questions or concerns please contact Airship Technical Support at https://support.airship.com

about 2 months ago Official incident report

Resolved Slowness and 502 errors while accessing Airship Go dashboard

We are currently investigating an issue that is resulting in failures and slowness when accessing the Airship Go Dashboard. If you have any questions or concerns please contact Airship Technical Support at https://support.airship.com

about 2 months ago Official incident report

Resolved Errors when saving templates in the Airship Dashboard

We are currently investigating an issue that is resulting in an error when attempting to save a template in the Go Dashboard. Message Delivery is not impacted and all other services are currently working as expected. Our Engineering teams are actively working on the issue. If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/

Resolved Elevated rate of 5xx Errors from Airship API and Go Dashboard

We are currently investigating an issue that is resulting in an increased rate of 5xx errors when sending push notifications from the API and the Go Dashboard. Our engineering teams are working to resolve this issue. We will update our status page as soon as we have more information. If you have any questions or concerns please contact Airship Technical Support at https://support.airship.com

Resolved Errors When Accessing the Airship Dashboard

We are currently investigating an issue that results in errors when accessing the Airship Dashboard at http://go.airship.com. The API is fully functional. Our Engineering teams are investigating the issue and are actively working on a resolution. If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/.

Resolved Performance Analytics issue with reports and dashboard not displaying data

We're currently investigating an issue that is preventing Performance Analytics reports and dashboards from loading data. All other services through both the dashboard and the API are working as expected. Our engineering teams are working to resolve this issue. We will update our status page as soon as we have more information. If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/

Resolved 500 errors with Channel Registrations and Channel Lookups

We are currently investigating an issue that is causing a large number of 5XX errors for channel (device) registration, listing, lookup within our system. Notifications sent through the API and Go Dashboard are working as expected at this time. If you have any questions or concerns please contact Airship Technical Support at https://support.airship.com

Resolved Channel ID Lookup issue in Go Dashboard

We are currently investigating an issue that is resulting in an error when using the contact lookup tool in the Go dashboard to search for a channel ID and when targeting a specific channel ID. Our engineering teams are working to resolve this issue. We will update our status page as soon as we have more information. You can use our API to lookup channel IDs or send messages to specific channel IDs. If you have any questions or concerns, please contact Airship Technical Support at https://support.airship.com/

Resolved Slightly increased rate of 5xx errors for pushes sent or scheduled through the API

We are currently investigating an issue that is resulting in a slightly increased rate of 5xx errors when sending or scheduling push notifications from the API. Our engineering teams are working to resolve this issue. We will update our status page as soon as we have more information. If you have any questions or concerns, please contact Airship Technical Support at https://support.airship.com/

Resolved Message Center Rich Push delays

We are currently investigating an issue that is not allowing the message center to load. All other services through both the dashboard and API are operating as expected. Our engineering teams are working to resolve this issue. We will update our status page as soon as we have more information. If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/

12 months ago Official incident report

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

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