Chien Could not load Canva page
Karen My designs are not saving. My internet is stable.
sofia "editing features not able to load"
Becky I keep getting an error message that Canva is trying to reconnect, and yes, my Wifi is working on everything else I have open. It's been over an hour now.
Kelsey Can’t export anything no matter what it is.
Syazana Colour changed when downloaded video. For example, I set colour for font in Red, but when I downloaded the video, it changed to black
Ariana Hasn't opened all day. My companions and I have been trying to access it through the app, e-mail links and Google.
ian canva web cannot open and say “error 404”
amanda When opening a design, statement reads, "Trouble loading editing features, check connection." My conncection is not the issue.
Sarah Cannot connect via different browsers. Latest message says web page is not available.
Sam The website is not loading for me
Dana Website down (all browsers) and app not working. Canva can't be reached at all for at least 5 hours.
chris Not loading past projects
mint canva is not working now in my region somehow, i asked friends and they experienced the same...
Guy The site is accessible, but once you try to connect to your account and are done login in, it won't let you access it.
Minor Resolved
We are aware of the issue that is currently affecting our users from Malaysia and we are currently investigating the root cause.
Minor Resolved
Users might encounter problems with editing designs where white elements appear black. Our team is aware of the issue, and we are currently investigating the root cause.
Number of Incidents
6 issues
Last incident
0 days ago
IsDown offers an easy way to monitor Canva with maximum flexibility
IsDown monitors Canva for major outages. A major outage is when Canva experiences a critical issue that severely affects one or more services/regions. When Canva marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Canva status page for minor outages. A minor outage is when Canva experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Canva status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Canva publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Canva and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Canva and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Canva is currently operational. In the last 24 hours, there were 1 outages reported. IsDown continuously monitors the Canva status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Canva outages, issues and problems' at the top of the page.
Canva last outage was on May 02, 2024 with the title "Some users from Malaysia might have issues accessing Canva"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Canva and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
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