Resolved Vietnam Inbound call Outage
We are observing an inbound calling outage in Vietnam. We are currently working with the upstream provider to resolve the issue.
Resolved SMS issues - Unable to send messages
We are currently investigating reports of issues sending SMS messages.
Resolved Analytics unreliability
We are investigating a continuation of the analytics issue earlier today. Mitigations have been applied to reduce impact but there may still be some issues with analytics reports.
Resolved We are investigating a possible issue displaying analytics data.
We are currently investigating this issue.
Resolved Microsoft Authentication Outage
We are currently investigating a possible issue impacting service
Resolved Inbound calls dropping in Brazil
We are investigating reports of incoming calls not going through in Brazil.
Resolved We are investigating reports of calls to Canadian Phone Numbers having an issue with Dead Air and low QoS
We are investigating a reports of incoming calls to Canadian phone numbers with dead air. We are currently working with our underlying carrier to determine the root cause. A new update will follow asap!
Resolved Support via Chat is currently experiencing delays
Our support team is currently experiencing technical issues with our chat function. We are aware of the issue and hope to have it resolved soon. Should you need to reach out to Dialpad Support please call us or email us at [email protected]
Resolved Unable to place outbound calls in Korea
Users in South Korea have reported an issue where they are unable to place outbound calls. We have opened an investigation with our upstream partner. Updates are soon to come.
Resolved Issues with outbound calls to Canada
We are currently investigating reported issues with calls to Canada. Currently affected are Canada local calls to 604 and 778 area codes.
0 incidents in the last 7 days
1 incidents in the last 30 days
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