Outage in Dojo

Bank transfers might be running late for some customers

Resolved Minor

April 16, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware that some customers may be experiencing delays receiving their transfers. We're looking into it and will post updates as we know more. We are aware that occasionally payments can take their time to work through the banking system so please continue to check your account. To understand more please go to Support.dojo.tech and search “How we transfer your takings”.

Components affected

Dojo Transfers

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 04/16/2024 08:47AM

All funds have now been sent. Please allow some time for the funds to reach your account and the transfer status in your Dojo account to update.

INVESTIGATING about 1 month ago - at 04/16/2024 08:02AM

We are aware that some customers may be experiencing delays receiving their transfers. We're looking into it and will post updates as we know more.

We are aware that occasionally payments can take their time to work through the banking system so please continue to check your account. To understand more please go to Support.dojo.tech and search “How we transfer your takings”.

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