Outage in Expensify

Some transactions may not be imported from third party company card connections

Resolved Minor
March 27, 2024 - Started about 1 month ago - Lasted 1 day
Official incident page

Need to monitor Expensify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Expensify, and never miss an outage again.
Start Free Trial

Outage Details

We've identified an issue where some transactions may not be imported from a third-party card connection. This appears to affect only a very small percentage of customers at the moment. We advise affected customers to manually create the missing transactions in Expensify manually or via CSV. - https://help.expensify.com/articles/expensify-classic/expenses/expenses/Add-an-expense - https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/CSV-Import
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/28/2024 11:48PM

This issue is understood to affect a tiny proportion of customers and we will continue to monitor internally. Further troubleshooting can be found at https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/Troubleshooting

IDENTIFIED about 1 month ago - at 03/27/2024 09:16PM

We've identified an issue where some transactions may not be imported from a third-party card connection. This appears to affect only a very small percentage of customers at the moment.

We advise affected customers to manually create the missing transactions in Expensify manually or via CSV.
- https://help.expensify.com/articles/expensify-classic/expenses/expenses/Add-an-expense
- https://help.expensify.com/articles/expensify-classic/bank-accounts-and-credit-cards/company-cards/CSV-Import

Latest Expensify outages

Service Outage - 1 day ago
Site slows - 4 days ago
Temporary Chase outage - 9 days ago

The easiest way to monitor Expensify and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime